Case Study: ABS & MAS

Clients

The Association of Banks in Singapore (ABS) & Monetary Authority of Singapore (MAS)

Services

Issues & Crisis Management

The Association of Banks in Singapore (ABS)/Monetary Authority of Singapore (MAS) Industry-Wide Exercise on Crisis Management.

Mileage was contracted by ABS/MAS to conduct the one-day role playing exercise to test 3 crisis scenarios (pandemic flu outbreak, cyber attack and terrorist attack) involving 15 financial institutions (banks, insurance companies and the Singapore Stock Exchange). The exercise was held in a ballroom of a hotel.

Mileage helped to prepare the scenarios, the staff played the role of journalists contacting the participants of the various organisations.

At the end of the exercise, Mileage produced a 62-page assessment report on the performance of all the institutions plus a 20-page guide book on handling crises.

Case Studies